Safeguarding
Every promise, and how to check it
How we keep your child safe in lessons with us, written for parents.
Every teacher has a criminal record check, renewed each year.
What we do
Teachers who live in the UK have an enhanced DBS check. A UK check cannot see records from other countries, so teachers who live abroad give us a police certificate from that country, and a UK check too if they have lived here. Everyone also gives two references and is interviewed. After their checks, they teach a practice lesson we watch before they teach your child. When a check runs out, the teacher is hidden from booking until it is renewed.
How you can check
Each teacher's page says which check they have and when the next one is due.
Every lesson is recorded and kept for [number] days.
What we do
Recordings are kept for [number] days, then deleted, unless a concern is raised, when we keep them for as long as needed. Our safeguarding lead also watches some lessons at random. We only share a recording with anyone else if the law requires it. If your child’s camera is on, the recording includes video.
How you can check
Reply to any lesson note to ask for that lesson's recording, and we send you a private link.
You can join any lesson, any time, from your own phone.
What we do
The lesson link is emailed to you, not to your child, an hour before each lesson. It works on any phone or laptop, and you can open it during any lesson without asking first.
How you can check
Open the lesson link we email you while a lesson is on.
Teachers never message children. Everything comes through you.
What we do
Teachers never see your child's email or phone number, and they agree not to share their own. Notes, changes and reminders come from Yassiru, to you.
How you can check
Every message you get comes from Yassiru. If a teacher ever contacts your child directly, tell us straight away.
In every lesson
- The teacher is in a quiet room with a plain background, on a Yassiru account.
- Your child’s camera can stay off. For early letters, the teacher may ask to see how your child shapes a sound. That is your choice.
- For younger children, we ask that an adult stays nearby.
- Children are called by their first name only.
- Lessons happen at the booked time only, never arranged outside Yassiru.
If something worries you
Tell our Designated Safeguarding Lead, [name]. We reply within [number] hours.
[safeguarding email]Email
[phone number]Call
- If a child is in danger right now, call 999 in the UK, or your local emergency number.
- NSPCC helpline for adults: 0808 800 5000, Monday to Friday, 10am to 4pm. Or email help@nspcc.org.uk, every day, 11am to 4pm.
- Children can talk to Childline on 0800 1111.
- To report online sexual abuse or grooming, use CEOP at ceop.police.uk.
The full safeguarding policy (PDF) will be linked here.
Last reviewed [month year]. Next review [month year].